Customer Service

Whether your needs are residential or commercial, we realize that your time is valuable. So we work around your schedule to make appointments at times that are most convenient for you. For emergencies, we are on call around-the-clock. 24-hours a day - including weekends and holidays.

Rod Miller Inc. has a tradition of superior customer care. Our servicemen are polite, clean, articulate professionals who know what they are doing. Ongoing training programs keep our service team on top of the latest technology and environmental issues that impact you and your community. We periodically ask customers to grade our overall performance in order to assure you of the best possible service.

As a company with a reputation for fairness and integrity, we make it a policy never to pressure you or sell you anything you don't need. Our servicemen are not paid by how many calls they handle or by how much equipment they sell. We offer senior citizen discounts, honor all coupons and make financing options available. For your convenience, we accept all major credit cards.

The Rod Miller Inc. "Fixed Price Lifetime Service Contract" has proven most beneficial to our customers. Included in the contract are free inspections twice each year - one in the spring, the other in the fall. During peak periods, you receive priority service scheduling without paying overtime charges. There are many additional benefits for you to view on our Service Contracts page.

Our commercial department specializes in new construction, including long-term contracts for maintenance and repair. We serve many local residential property management companies, restaurants, neighborhood shopping centers and malls. Go to the Meet our Customers page for a complete listing.

Rod Miller Inc. is a Qualified Gas Contractor and a member of Pepco Watchers. We take pride in our commitment to environmentally safe practices.