Service Contracts

Our Lifetime Fixed Price Service Agreement provides special benefits to our customers. It is a form of insurance against the breakdown or malfunction of a customer's comfort equipment. Through regular maintenance, your equipment is well prepared for extreme weather conditions. We, in turn, are not overloaded with calls during the inevitable adverse weather periods. It is a win-win situation for all of us!

Our Lifetime Fixed Price Residential and Commercial Service Agreement features:

• Unlimited service calls
• Priority calls
• Scheduled maintenance at NO EXTRA COST
• Parts and labor
• Budgeted expenses so you KNOW THE TOTAL PRICE

This service agreement provides a comprehensive program at a moderate price. In many cases, an annual agreement costs LESS THAN ONE emergency call.

The Life Time Fixed Price Service Agreement with Rod Miller, Inc. is a good way to protect your investment and ensure your comfort. It's all part of our effort to provide simple, worry-free comfort season after season.

Our objective is to provide the best possible service for you and your equipment. We want you to be a satisfied customer. Call us today to guarantee your comfort throughout the year.

• FIXED-PRICE (planned budget) There are no hidden charges. You pay the same price each year as long as you renew your contract on time.
• SERVICE YOU CAN TRUST Rod Miller, Inc. is an established, full service independent contractor. We have the staff and equipment to fully support our service. Our service technicians are professional, dependable, and qualified to service your heating and air-conditioning equipment. They are trained and certified by the leading manufacturers in the HVAC industry.
• PRIORITY SCHEDULING Preferred Contract customers are given priority service. In case of a seasonal emergency, PRIORITY SCHEDULING will get you back on line with the least possible delay. There will be no overtime charges.
• PEACE OF MIND We realize that your comfort equipment is a major part of your investment in your home. Rod Miller, Inc. will protect your investment through periodic inspection, lubricating, adjusting, and cleaning your heating and air conditioning systems. We spot potential problems before they cause trouble.
• LONG LASTING EQUIPMENT A system that is properly maintained performs better and lasts longer. You recover your initial investment and also gain extra years that add to the resale value of your home.
• ENERGY SAVINGS A system that is kept in peak condition operates more reliably and more efficiently. The value of the energy saved will in some cases exceed the cost of the scheduled inspection and fine tuning.

We will adjust the level of service to meet your particular preferences. Choose from THREE PLANS.

PLAN I Basic Maintenance Plan. We perform a 14-point check and put your system in peak operating condition - once before winter and once before summer. This plan covers the labor charge for both seasonal checks. Parts are not included. Any additional service calls for breakdowns will get priority service but at the regular rate.

PLAN II Performance Plan. This plan includes all of PLAN I, plus unlimited labor, at no charge, for priority service calls and breakdowns all year long. Parts are not included.

PLAN III Premium Plan. Preferred by many customers because labor and materials are covered throughout the year. As in the other plans, service calls are guaranteed within 24 hours.

Beat the Heat!
Don't be left out in the Cold!

Rod Miller's Premium Plan includes:

NO OVERTIME CHARGES! EMERGENCY SERVICE AVAILABLE WEEKDAYS, WEEKENDS, HOLIDAYS

THE PRICE OF THE CONTRACTS ARE FIXED. YOU PAY THE SAME PRICE EVERY YEAR FOR CONTRACTS THAT ARE KEPT ACTIVE.

Features of Our Service Agreement

The Importance of Our Service Contracts:

With our quality service, Rod Miller Heating & Air Conditioning will provide our customers with the proper maintenance of HVAC equipment that is essential for the system to perform its Indoor Air Quality (IAQ) function. We protect your central heating and cooling systems, water heater, humidifier, and electrostatic air cleaners.

Here is what we do

Rod Miller, Inc. will perform the following labor:

AIR CONDITIONING SYSTEM

1. Check refrigerant charge and operating pressures
2. Check voltage and amperage to all motors with meter
3. Check air temperature drop across evaporator
4. Check evaporator superheat
5. Check and lubricate all moving parts
6. Check belt and adjust tension
7. Check filters
8. Check pressure switch cut-out setting
9. Check electrical lock out circuits
10. Check all wiring and connections
11. Clean and adjust thermostat
12. Check air temperature across condenser
13. Check for dirty condenser coil
14. Check that condensate drain is open. Turn exposed dampers to cooling position, if marked.

HEATING SYSTEM

1. Clean and adjust thermostat
2. Clean and adjust all safety controls
3. Vacuum clean burners and controls
4. Clean and adjust pilot assembly
5. Adjust burner for efficiency
6. Check for gas leak in the furnace
7. Check and lubricate all moving parts
8. Check belt and adjust tension
9. Check flue pipe
10. Shut down central air conditioner
11. Turn exposed dampers to heating position, if marked
12. Adjust pressure regulator
13. Check all circuit boards and electronics
14. Check total performance and operating efficiency of heating system

Return to top of page